Nancy Phippins
posted this on June 30, 2011 10:12
To update the credit card and billing information in your TimeTrade account, follow the procedures outlined below:
If you encounter errors after submitting the information, it may be a result of the following:
• Credit card is not valid (expired, incorrect card number, incorrect card holder name, etc).
--enter the correct credit card number, cardholder name as it appears on credit card, card security code, and valid expiration date.
• Credit card is declined or not honored by the credit card company.
--If the card is declined, you should contact the credit card issuer for additional information as to the reason it is not being accepted.
• Address is incorrect.
--The address must be the billing address associated with the credit card.
• Error message occurs indicating 30 character limit has been exceeded in address field.
--The address field must be 30 characters or less. You can abbreviate the address if necessary; however, not the numbers in the address.