If your TimeTrade account (subscription or trial) has expired and you want to purchase the product, follow procedures as outlined below:

• Login to your expired TimeTrade account.
• Click the buy subscription button as shown in the screen shot below:

• A new window appears as shown below. Select the product you wish to purchase. In the example below, the TimeTrade Professional Edition has been selected. Once you select the product you wish to purchase, click the next button.

• A new window appears where you can select options that may be available for the product you selected in the previous screen. In this example the branding/logo option is available.
• If you wish to purchase an option, click the box and you will see a green checkmark appear in the box and then click the next button.
• If you do not wish to purchase the option, just click the next button without clicking the box associated with the option.

• NOTE: As you navigate thru the various screens, notice the progress bar in the upper right portion of the screen. This gives you a status of where you are in the purchasing process.

• A new screen appears for you to enter your credit card information. Once you have filled out the requested information, click the Enter& Select button.
• Visa, Mastercard, Discover and American Express are accepted forms of payment.
• Make certain the address entered is the billing address associated with your credit card.

• Proceed through the remaining screens, placing the order and receiving the confirmation screen.
• NOTE: Once you have received the confirmation screen, you will need to log out of your TimeTrade account and sign back in.

If you encounter errors after submitting the information, it may be a result of the following:

    •  Credit card is not valid (expired, incorrect card number, incorrect card holder name, etc).
            --enter the correct credit card number, cardholder name as it appears on credit card, card security code, and valid expiration date.

    •  Credit card is declined or not honored by the credit card company.
           --If the card is declined, you should contact the credit card issuer for additional information as to the reason it is not being accepted.

    •  Address is incorrect.
            --The address must be the billing address associated with the credit card.

    •  Error message occurs indicating 30 character limit has been exceeded in address field.
            --The address field must be 30 characters or less. You can abbreviate the address if necessary; however, not the numbers in the address.